Shine CDC

Mr. Yohan Rajapakse Shine CDC UAE, Dubai

“Building Trust Through Service and Compassion”

Mr. Yohan Rajapakse

Operations Manager

Mr. Yohan Rajapakse brings nearly a decade of expertise in hospitality and healthcare operations, with a strong record of ensuring efficiency and excellence in service delivery. His career spans contributions to leading healthcare organizations in the UAE, where he has enhanced patient experiences through operational innovation and customer-focused strategies. At SHINE CDC, Yohan is dedicated to creating a welcoming environment that combines professionalism with compassion, ensuring families feel supported at every step.

Personal Experience:

Yohan’s professional journey reflects a passion for service and a commitment to building meaningful relationships with families and colleagues alike. With a background rooted in hospitality and healthcare, he has developed a unique skill set that balances operational excellence with empathetic leadership. His ability to streamline processes while prioritizing human connection ensures that SHINE CDC runs smoothly, while always placing children and families at the heart of operations. Through trust, care, and service-driven leadership, Yohan continues to create a positive impact within the organization and the community it serves.

Hard Skills

Healthcare & Hospitality Operations Management
Customer Service Excellence
Process Improvement & Efficiency
Team Leadership & Coordination

Soft Skills

  • Service-Oriented Leadership: Inspiring teams to deliver high-quality, compassionate care.

  • Relationship Building: Creating trust and rapport with families, staff, and stakeholders.

  • Problem-Solving Mindset: Driving efficiency and solutions that enhance overall patient and family experience.